2nd Line Support Engineer – Sheffield

Posted 3 years ago
Our leading and well known Yorkshire based client have an urgent requirement for an IT Engineer (2nd line) with good knowledge of advanced desktop skills, such as the registry, local policies, RAID, and NTFS file per missions. You should also be able to support complex networks with an eye on the long-term. You will need to understand and be familiar with virtualisation, DNS, DHCP, TCP/IP, GPO, and be able to plan and set up an AD, including mapping drives, login scripts, profiles and security groups.
In addition, you should be able to specify hardware that will improve the client’s network, and understand the technologies used.
The IT Engineer will understand and be able to configure Exchange and features such as OWA, and also remote access such as RDP and VPN, and be able to forward the correct ports on the router, and configure a firewall.
The successful candidate will be integral to the growth of the business. They will have impressive knowledge of IT, be up to date with the industry and have a real passion for both IT and delighting customers.
They will also be able to demonstrate strong understanding of our values and culture, be a team player, good at managing their own time and able to follow the processes and procedures that ensure we do a good job every time.
My client provides training and support to all employees, but are looking for someone who already has experience in some of the following technologies
  •  Networking (hardware and software) on Windows Server 2003 to 2012 R2, and SBS 2008 to 201
  • Windows Client Operating Systems (XP to 10)
  • Mac OS X
  • Office 2010-2016 & Office 365
  • Exchange 2007-2013 & Exchange Online
  • Internet and email (including VPNs, DNS, IP, routers and firewalls)
  • Active Directory configuration and administration experience
  • Wireless Networking
  • Backup Software
  •  Antivirus & Antispam software
Qualifications such as MCP/MCSA/MCSE/MCTS/MCITP are also desirable
Email your CV now for more details on this superb opportunity.

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Job CategoryIT Support

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